Terms and Conditions

Effective Date: 14 Jan 2025

1. Acceptance of Terms
By accessing or using the CAREAI website and services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

2. Use of Services

Eligibility: Our services are available to HCP and NDIS providers. You must ensure that your use of the service complies with applicable laws and regulations.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Intellectual Property
All content, trademarks, and data provided by CAREAI on the website and within the service are our property or the property of our licensors and are protected by relevant intellectual property laws. Unauthorized use is prohibited.

4. Service Modifications and Termination
We reserve the right to modify, suspend, or terminate any aspect of the service at any time without prior notice. We are not liable for any potential disruptions or losses arising from such changes.

5. Disclaimer of Warranties
Our services are provided “as is” and “as available” without any warranty of any kind, either expressed or implied. We do not guarantee that the service will be error-free, uninterrupted, or secure.

6. Limitation of Liability
In no event shall CAREAI be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the services. Our total liability in any dispute shall not exceed the amounts paid by you (if any) for accessing the services.

7. Indemnification
You agree to indemnify and hold CAREAI, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

8. Governing Law
These Terms and any disputes arising from them shall be governed by the laws of Australia. Any legal proceedings shall be resolved in the appropriate Australian courts.

9. Changes to Terms and Conditions
We may update these Terms from time to time. Continued use of the service after changes implies acceptance of the new Terms. We recommend reviewing this page periodically.

10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@careai.com.au

Terms of conditions - APPs

Effective Date: 25 FEB 2025

1. Acceptance of Terms

By downloading or using the CareAI Seniors or CareAI Carers app, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the apps.

2. App Usage

The CareAI Seniors app is designed for seniors and their families to manage care appointments, access care plans, and communicate with care providers. The CareAI Carers app is intended for professional carers and support staff, offering tools for scheduling, task management, and communication with care providers and clients.

3. User Responsibilities

Maintain the confidentiality of client information.
Ensure the accuracy of information provided through the apps.
Use the apps in compliance with applicable laws and regulations.

4. Limitation of Liability

CareAI is not liable for any indirect or consequential damages arising from the use of the apps. The apps are provided "as is" without warranties of any kind.

5. Changes to Terms

We may update these Terms periodically. Continued use of the apps constitutes acceptance of the new terms.