Privacy Policy

Effective Date: 14 Jan 2025

1. Introduction
CAREAI (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal information of our users, including HCP and NDIS providers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable Australian privacy laws and regulations.

2. Information We Collect

• Personal Information: When you register for our services or contact us, we may collect personal details such as your name, email address, phone number, job title, and organization.
• Usage Data: We collect information on how you use our website and services, including IP addresses, browser type, and access times, to improve our platform and troubleshoot issues.

3. How We Use Your Information
We use the collected information to:

• Provide, maintain, and improve our services
• Communicate with you regarding updates, news, and support
• Ensure compliance with regulatory requirements
• Analyze usage trends to enhance user experience

4. Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in delivering our services under strict confidentiality.
• Legal Authorities: When required by law or to protect our rights, we may disclose your information to law enforcement agencies.

5. Data Security and Retention
We implement appropriate technical and organizational measures to secure your data. Personal information is retained only for as long as necessary to fulfill the purposes described herein or as required by applicable law.

6. Your Rights
You may have rights to access, correct, or delete your personal data. Please contact us at info@careai.com.au if you wish to exercise these rights.

7. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

8. Contact Us
For any questions about this Privacy Policy, please contact us at:
Email: info@careai.com.au

  Effective Date: 25 Feb 2025

CareAI is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your personal information.

• Personal Information: Name, contact details, work schedules, and care-related data.
• Usage Data: App activity and preferences.

• To facilitate scheduling, task management, and communication within the app.
• To improve app functionality and user experience.

We do not sell or share your personal information with third parties, except as required by law.

We implement appropriate measures to protect your data from unauthorized access or disclosure.

For questions about this Privacy Policy, contact us at info@careai.com.au. 

 Effective Date: 25 Feb 2025

CareAI is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your personal information.

• Personal Information: Name, contact details, and care-related data.
• Usage Data: App activity and preferences.

• To manage care appointments and facilitate communication with providers.
• To improve app functionality and user experience.

We do not sell or share your personal information with third parties, except as required by law.

We implement appropriate measures to protect your data from unauthorized access or disclosure.

For questions about this Privacy Policy, contact us at info@careai.com.au.